DRAFT — pending legal review. This list reflects the providers in the current architecture of the EU region. Locations, transfer mechanisms and contract references must be confirmed by counsel before publication.
1. How this list works
These providers process personal data on our behalf to run ZETT in the EU region. We version this list. [Counsel: notice period before a new sub-processor starts processing, and how customers object.]
2. Infrastructure and storage
| Provider | Purpose | Location |
|---|
| Hetzner Online GmbH | Servers that run the application and database | Germany (EU) |
| Amazon Web Services (AWS S3) | Object storage for files, media and encrypted backups | EU (Frankfurt, eu-central-1) |
| Cloudflare, Inc. (DNS, CDN) | DNS and content delivery, where enabled for the deployment | Global network |
3. Video
| Provider | Purpose | Location |
|---|
| Cloudflare, Inc. (Stream) | Video transcoding and delivery for review | Global processing under Cloudflare's DPA [Counsel: SCCs / Data Privacy Framework] |
Original uploads stay in EU storage; the video service holds derived renditions for playback.
4. Communications
| Provider | Purpose | Location |
|---|
| Mailjet (Sinch) | Transactional e-mail | [Counsel: confirm, EU] |
| Twilio Inc. | SMS notifications | [Counsel: confirm processing location] |
5. Analytics and diagnostics
| Provider | Purpose | Location |
|---|
| PostHog Inc. | Product analytics, only with consent | PostHog Cloud EU |
| HyperDX (OpenTelemetry) | Service diagnostics: pseudonymous logs, traces and metrics | [Counsel: confirm location; IP addresses are truncated before export] |
6. AI features
| Provider | Purpose | Location |
|---|
| LLM providers via our LiteLLM gateway | Text generation for AI-assisted features | EU-processing endpoints as configured for the EU region [Counsel: list the actual providers, e.g. AWS Bedrock eu-central-1, Google Vertex AI europe-west, Azure OpenAI Sweden, Mistral EU] |
7. Payments
| Provider | Purpose | Location |
|---|
| Stripe | Subscription billing and payment processing | [Counsel: Stripe entity and transfer mechanism] |