Last updated: 2026-10-17
DRAFT — pending legal review. This text is a structural placeholder for the US privacy notice, including the California (CCPA/CPRA) section. It has not been written or approved by counsel and must not be relied on until it is replaced by a reviewed version.
This notice describes how [contracting entity — to be confirmed by counsel] handles personal information in the ZETT United States region. For workspace content, we act as a service provider to the business that owns the workspace.
To provide and secure the service, support you, bill subscriptions, improve the product, and meet legal obligations. [Counsel: complete purposes.]
With service providers that run the service for us:
| Provider | Purpose |
|---|---|
| Hetzner (US data center) | Servers that run the application and database |
| Amazon Web Services (AWS S3, us-east-1) | Storage for files, media and backups |
| Cloudflare (Stream; DNS and CDN where enabled) | Video transcoding and delivery; DNS and content delivery |
| Mailjet (Sinch) | Transactional e-mail |
| Twilio | SMS notifications |
| PostHog (US Cloud) | Product analytics |
| HyperDX (OpenTelemetry) | Pseudonymous service diagnostics |
| LLM providers via our LiteLLM gateway | AI-assisted features [Counsel: list the actual US providers] |
| Stripe | Payments |
We do not sell personal information. [Counsel: confirm whether product analytics could be "sharing" for cross-context behavioral advertising; we do not use it that way.]
See the Cookies and tracking notice. You can opt out of analytics from "Your privacy choices" in the footer, and we honor Global Privacy Control.
[Counsel: retention periods per category.]
We use access controls, row-level security, encrypted transport and encrypted storage of secrets. No system is perfectly secure.
[Counsel: map section 2 to the CCPA categories, sources, purposes and retention.]
We do not sell personal information. To opt out of any sharing, use "Your privacy choices" (Do Not Sell or Share My Personal Information). A Global Privacy Control signal is treated as an opt-out.
California residents can request to know, delete and correct personal information, and to limit the use of sensitive personal information where applicable, without discrimination. [Counsel: verification process, authorized agents, response times.]
[Counsel: request methods; the contact details on the Support page in the meantime.]
[Counsel: notices for other states as advised.]
The service is not directed to children. [Counsel: age threshold.]
We version this notice and will ask you to review material changes.
Also available for European Union
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